About Aegean Airlines
Aegean Airlines, the regional carrier of Greece, started its operations in 1999. Acknowledged as one of the short and medium-haul flights with premium quality services and hospitality. Impaneled as one of the noteworthy members of Star Alliance- one of the strongest airlines' alliances across the world, within one year of its inception, Aegean Airlines have gained popularity and fame in no time and has been rewarded with many prestigious awards. Aegean Airlines have been rewarded as the Best Regional Airline in Europe for 10th time in the Skytrax World Airline Award. Aegean Airlines have a strong business partnership with quite a few renowned airlines of the world to deliver passengers with more choices, as well as the prospect of discovering a widespread network of destinations across the world. Passengers rejoice a hassle-free and seamless travel experience plus a host of other facilities, and all the credit for this goes to the professional and effectual codeshare pacts.
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They have partnered with Air Canada, Air Serbia, Air Baltic, Bulgaria Air, Egypt Air, Ethiopian Airlines, Brussels Airlines, Etihad Airlines, and Hainan Airlines. Lufthansa, Scandinavian Airlines, Singapore Airlines, Oman Air, Turkish Airlines, Air Portugal, and Polish Airlines also work on a codeshare basis with Aegean Airlines. Presently, the fleet comprises of 61 aircraft. With 47 Airbus family aircraft and 14 Bomardier Q series family aircraft, Aegean Airlines is catering to 122 international destinations and 44 countries with travel and tourism services and facilities.
Services by Aegean Airlines
Aegean Airlines caters to its customers with a host of fascinating services, the flagship one being flight booking.
Connecting almost all corners of the world, this airline is popular for local travels within Greece as well as to the other parts of Europe and the world. In Greece, one can travel to Athens, Chios, Ikaria, Heraklion, Karpathos, Kavala, Kalamata, and Lemnos and can take flights to connect Amsterdam, Dublin, Copenhagen, Berlin, Birmingham, Helsinki, Geneva, Budapest, Brussels, Madrid, Munich, Paris, Prague and Venice, and Zurich. From mainland Europe, one can connect to other parts and continents of the World like Abu Dhabi, Beirut, Jeddah, Moscow, Istanbul, Perth, Toronto, Sydney, Ottawa, and Luxor.
Aegean Airlines is known for its great services, hospitality, and extra precaution and safety measures, especially during these trying times. With highly professional and cordial cabin crew and comfortable and luxurious interiors not only in its first-class cabins and the lavish business class but also in their economy section, this has become one of the best choices amongst travelers of all kinds. The booking portal is easy, transparent, and secured. With flexible booking options for various destinations, regular travel updates, flight schedule updates, and credit vouchers on cancellation, Aegean Airlines is acknowledged as the most favored carrier. The "Hold My Booking" facility, which enables a passenger to reserve the booking before the final payment, is one of its kind.
According to the recommendations of WHO and IATA, Aegean Airlines have adapted specific aircraft interior cleaning best practices for both regular and intermittent cleaning and fumigation. During the new aircraft cleaning process, new gentle sanitizers are used to clean and disinfect all-important touchpoints like the seats, hand rests, seat belts, sidewalls, tray tables, and restrooms, etc., as per the advice of the health authorities. On arrival in Athens from overseas destinations, each aircraft is also sanitized and sterilized.
Aegean Airlines offers the facility of booking accommodations with the partnership with Bookings.com. - the largest and fastest-growing online hotel reservation facility in Europe. From hotels and resorts to villas, apartments, and cabins, everything can be booked seamlessly. Enjoy the advantage from the assured real-time hotel convenience, the continual appraisal of the hotels from the actual guest assessments, the very competitive tariffs, and the seamless cancellation policies. Moreover, advance payment for the reservation is not required as payment is made straight to the hotels.
Strikingly, it is not only seamless, secured, and comfortable accommodation, one can earn miles with every hotel booking through the official website by just incorporating the Miles+Bonus Member ID during the booking process. For every euro one spends over their hotel stay, he will earn two award miles on your Miles+Bonus account. What else can be more appealing and exciting?
In collaboration with Hertz, Aegean Airlines offers car rental services as well. They offer special discounts and provides a car to several destinations. The booking is seamless, and the travel is hassle-free and safe. Featuring a wide variety of cars, payment convenience, road assistance, free cancellation, and one-way rentals, Aegean Airlines, in partnership with Hertz, stands out from the rest. On booking, one can earn up to 1500 miles and bonus award miles. Booking through an online portal is easy and convenient, and the Hertz helpdesk on every main airport arrival terminal facilitates all kinds on the spot assistance.
The Cargo department was launched way back in 2001 to provide complete services to the customers. Presently, the cargo department functions almost across the whole of the company’s network to 145 overseas as well as destinations in Greece, providing airport-to-airport services for import/export companies, postal and courier firms, private cargo assistance, and freight carriers.
The outstanding on-time performance levels of the company’s network, and the seamless freight management procedures, empower the company to revert promptly to more than 95% of customer’s freight requests every day. The booking system provides a live tracking facility for the improvement of the delivery of their stock, from the moment of the reservation until the final delivery to the terminus.
Along with the scheduled flights, Aegean Airlines also offer charter flight facilities round the year. With the convoy of aircraft of Aegean Airlines and Olympic Air, with capacity ranging from 37 up to 201 pax, these charter facilities are offered to renowned Tour Operators, Travel Agencies, and eminent companies. For their business travel needs within Greece and Europe. AIRBUS 320-200, with 174 seat capacity, execute a multitude of charter flights on a weekly basis to and from Finland, Norway, Denmark, Sweden, Slovenia, Hungary, Romania, Russia, Serbia, Israel, and Moldova.
Aegean Airlines Holidays Promotional Code
There are many aggregators and promotional websites that offer the Aegean promo code. One can enjoy discounts from 15%-50% with these coupons and even sign up discounts. One can also avail of some very lucrative offers and discounts through https://en.aegeanair.com/plan/offers-competitions/ and make the travel experience dynamic, enthralling, and dynamic.
Cancellation and Return Policy
Cancellation, rescheduling, and refund are common amongst travelers and have taken a profound shape due to the outbreak of the COVID 19 pandemic. The terms, conditions, norms, and policies for cancellation, rescheduling, or refund depending on the sector of the travel, fare price, and fare class. To change some of the particular fares and routes, one needs to pay certain additional charges, and some can be done free of cost. Any change in the name and details of the passenger should be done in particular cases, preferably while altering the tickets. In the case of refundable tickets, there is an associated charge both for domestic and overseas flights. For no-show passengers, for a particular category, there may be a cost for changing the date, route, or flight. For codeshare flights, the fare norms and terms and conditions for the changes of route and date of the journey are controlled by the norms of the operating flight.
The process of changing is very seamless and prompt and can be done swiftly through the official website. One needs to visit the "My Booking" section and do the changes digitally, or can simply call up the call center to make these changes. Aegean Airlines promotes endorsements like modifications on partially utilized tickets, re-routings, or changing the points of arrival or departure, single modifications in a group reservation, and overall cancellations. For return tickets or tickets with several segments, changes can be endorsed in case of not showing up at the first flight's departure, or any deviations to the consequent flights. A refund is processed through Aegean Airlines' credit vouchers. Passengers eligible to claim for a Credit Voucher must apply the same within six months after the original date of the canceled flight.
The Credit Voucher is on an individual basis, that is in the name of the original booking and cannot be transferred. That means that it can be used in reservations of one particular passenger, under the name of the passenger by whose name the initial ticket was allotted. If the primary booking is comprised of more than one passenger or tickets, then one must deposit the Credit Voucher application for every individual passenger or ticket PNR number, and he will receive discrete vouchers for every passenger that was encompassed in the original booking. As soon as one submits the request for a Credit Voucher, consequently, the subjected booking plus all segments of the booking will be made invalid, and the respective consent is inevitably considered as agreed. Once the passenger submits the claim for a Credit Voucher, he will be acknowledged with an approval email with a registration number. As soon as the Credit Voucher request is administered efficaciously, the passenger will receive a validation email with the precise redeemable amount that the Credit Voucher is effective for, along with an Aegean promo code. One may redeem the Credit Voucher entirely online via the digital platform of the AEGEAN app or through aegeanair.com and olympicair.com. The Credit Voucher will only be valid for hotel reservations and flights that happen within 18 months from the date of its issue. The Credit Voucher cannot be applied for award tickets that will be dispensed with Business on Board points redemption, Miles+Bonus miles redemption, and via Bank, loyalty schemes point redemption policies.
If the flight was called off before 28th May 2020, then the Credit Voucher the passenger will receive will be of equal value as the ticket fare, with the value for each additional amenity procured. The special services purchased usually are Travel Insurance, Donation to SOS Children's Villages, parking, and PNR on hold facility. If the flight was canceled on or after the 28th May 2020 and the travel date was on or after the 1st July 2020, then the Credit Voucher one will get will also be of the same value as the ticket fare, plus the cost for each supplementary facilities bought with an added 10% of the original ticket price.
Aegean Airlines Reviews
Aegean Airlines have won millions of the hearts of travelers flying across the world. Various forums have flared with constructive reviews on the airlines. Some of them are cited below:
- Always charming!
My favorite airline in Europe. The staff is excellent and helpful. Clean cabin and nice seats. The flight was smooth, and the crew is visual in the cabin. Friendly and polite. Even in this difficult period, They serve drinks and food complimentary. Enjoy Flying with them.
- Very good experience
The plane was clean, and the cabin crew was very polite. They served us a bottle of water and a bar filled with carob praline, all in a small paper bag, for cleanliness reasons. The legroom was good for me (my height is 184cm).
- Amazing.MICHAEL CANADA
19TH of August, I flew from Thessaloniki, Greece to Athens, Greece, the first flight, and then my second flight from Athens to Amsterdam, Holland. Both flights with Aegean was really excellent. Airbus 321 both flights clean planes lots of legroom and coffee, a bottle of water, free snacks both flights on time as well. One of the best airlines in Europe better from Lufthansa and Turkish Airlines in European routes.
How can someone cancel the tickets with Aegean Airlines?
In case a passenger has bought the ticket through the official website or the call center and wishes to cancel it, please contact the airline's call center at 801 11 20000 for the needful. Aegean Airlines have occupied the premium position among all European airlines for its lavish interior, comfortable and convenient hospitality and services. Its simple booking and simpler cancellation facility, along with a credit voucher facility, can give any of their competition a run for their money.
Who is eligible for a credit voucher?
Those who have booked the tickets straight from an AEGEAN or Olympic Air point of sale that is aegeanair.com, olympicair.com, their authorized Call Center, or from the airport, are entitled to a credit voucher. Otherwise, if the flight is canceled by Aegean and Olympic Air, then the passengers are authorized for a credit voucher.
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